Shipping & Cancellation

Shipping Schedule

Dubai

Our delivery timings are from 9:00am - 6:00pm from Monday to Saturday.

We have 2 delivery time slots:

Morning: 9am - 1pm (order before 7:30am)

Evening: 2pm - 6pm (order before 1:00pm)

Saturday cut off time for same day delivery is 11:00am (Dubai only)

Sunday delivery (Dubai only) cut off time is 1:00pm Saturday

No same day delivery/pick-up on Sundays.

Abu Dhabi - Only for next day delivery.

Al Ain - Deliveries on only on Tuesdays & Fridays.

Fujairah - Deliveries only on Mondays, Wednesdays & Fridays.

Ras Al Khaimah, Umm Al Quwain, Ajman and Sharjah - will be scheduled within 48 hours of receiving the order. An email confirmation will be sent for the exact delivery date and time as delivery scheduling could take up to 48hours from order date.

 

NO DELIVERIES on Public Holidays unless specified on the website

Same Day Delivery

Same-Day Delivery and SUNDAY DELIVERY is available only in DUBAI. For Sunday deliveries, order before 11:00AM Saturday. All other emirates will be scheduled for next-day delivery or as specified on the order.

As soon as your order is confirmed through our online payment gateway, Butchershop.ae will contact you by email to confirm your order, exact location, and delivery time.

Cancellation Policy

If the customer cancels an order after confirming and paying through our online payment gateway, Butchershop.ae will charge a cancellation fee of 10% of the total bill.

Substitution Policy

In the event that the confirmed ordered item/product is not available (which is not likely to happen), Butchershop.ae will contact the customer and suggest a substitute or credit an equal amount to the customer.